Service First!

$77.00
In stock
SKU
4430000

Service First! offers proven tips on enhancing the skills of insurance service personnel.  Leading expert Karen Flaherty charts a clear path to improved service and success by addressing the most common issues face today.

Service First! offers proven tips on enhancing the skills of insurance service personnel.  Leading expert Karen Flaherty charts a clear path to improved service and success by addressing the three most common issues face today:
- Helping CSRs become productive and effective in a minimal amount of time
- The responsibility of agency managers and supervisors to provide training
- Teaching CSRs the importance of Errors and Omissions awareness

Additional Information
Book Option Print Edition
Publication Date June 1, 1999
ISBN 9780872183780
Page Count 267
Author Karen Flaherty
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