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Soft Skills

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  1. Claims Essentials (P&C Practice Series): Adjusting Adversity

    Claims Essentials (P&C Practice Series): Adjusting Adversity

    Starting at: $14.95

    With wit and humor, you’ll learn the pitfalls of claims adjusting and how to handle potentially devastating situations.  From bad hires to natural disasters, this step-by-step solutions guide will entertain you while you learn.

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  2. Claims Essentials (P&C Practice Series): Time Management for Claims Professionals

    Claims Essentials (P&C Practice Series): Time Management for Claims Professionals

    Starting at: $14.95

    Time Management for Claims Professionals offers hundreds of tips on handling your job more effectively and avoiding burnout, while offering secrets of effective email, use of the internet, and the best ways to handle voicemail.

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  3. The Social Advisor: Social Media Secrets of the Financial Industry

    The Social Advisor: Social Media Secrets of the Financial Industry

    Starting at: $24.99

    Financial Social Media expert Amy McIlwain reveals cutting-edge social media secrets that are rapidly changing the marketing landscape as we know it. Discover how the industry’s elite advisors are leveraging this new form of communication and watching their business soar.

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  4. Claims Essentials (P&C Practice Series) - eBook

    Claims Essentials (P&C Practice Series) - eBook

    $24.95

    The Claims Essentials (P&C Practice Series) combines the National Underwriter’s three top-selling and most popular claims-focused titles:  

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  5. Claims Essentials (P&C Practice Series) - Print

    Claims Essentials (P&C Practice Series) - Print

    $24.95

    The Claims Essentials (P&C Practice Series) combines the National Underwriter’s three top-selling and most popular claims-focused titles:  

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  6. The Client Connection: How Advisors Can Build Bridges That Last

    The Client Connection: How Advisors Can Build Bridges That Last

    Starting at: $64.00

    Every financial advisor knows the difficulty of working with clients who are struggling with anxieties, conflicts, fantasies, and fears. With wit and insight, The Client Connection explores psychological issues that financial advisors, attorneys, accounting and insurance professionals, and therapists are likely to encounter.

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  7. Winning by the Rules: Ethics and Success in the Insurance Profession, 2nd Edition

    Winning by the Rules: Ethics and Success in the Insurance Profession, 2nd Edition

    $26.99

    This fast paced, intriguing book reviews the fundamentals insurance was founded upon - Integrity and Trust. Find out why the first edition sold out so quickly. Let Ken Brownlee walk you through ethics in today's business environment.

     

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  8. Growing within the Lines

    Growing within the Lines

    Starting at: $64.00

    A recent survey revealed that 81% of investors with $1 million or more in investible assets plan to pull some or all of their money from their current advisor. Today's challenging economic times present ripe opportunities to acquire new clients. Discover effective ways to market your business while avoiding the myriad of advertising pitfalls and common compliance issues.

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  9. Consultative Brokerage: A Value Strategy

    Consultative Brokerage: A Value Strategy

    Starting at: $70.00

    Consultative Brokerage®: A Value Strategy is based on real life production success and client retention. Practical, workable, and highly profitable techniques make this book a must have for any producer, sales manager, seasoned broker, or insurance company professional. Learn More
  10. The Wedge for Financial Advisors

    The Wedge for Financial Advisors

    Starting at: $64.00

    The Wedge for Financial Advisors offers a powerful, proven technique to distinguish you from the incumbent advisor and help you increase your sales and win new business. It begins with a single truth most clients do not want to be sold, they want to buy.

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