Soft Skills

This fast paced, intriguing book reviews the fundamentals insurance was founded upon - Integrity and Trust. Find out why the first edition sold out so quickly. Let Ken Brownlee walk you through ethics in today's business environment.

This book is the most comprehensive, easy-to-read discussion of LLCs and FLPs you'll find anywhere. This edition will help you effectively address the insurance needs of LLCs and FLPs--from estate planning and mergers to valuation and benefits planning. Includes an entire new chapter on obtaining discounts for estate tax purposes, as well as new information on valuation, partnerships, and case analysis.

Covers all aspects of designing, funding, selling and administering nonqualified deferred compensation in light of the rules enacted under the American Jobs Creation Act of 2004 and IRS guidance and provides you with the tools you need to win and retain business in the executive compensation marketplace.

Discover how to build a world-class agency from the masters of the industry.

This book explains how analyzing gaps during the underwriting process can lead to better coverage, higher profitability, and better managed accounts.

Learn from the best. Norman Levine is an internationally recognized speaker, trainer, and consultant. He radiates the energy of success that has inspired over half a million people from groups of 10 to 15,000 throughout the U.S. and 23 countries to move beyond the ordinary into excellence in both their professional and personal lives.

Ethics and The Sale is a guide that leads you through difficult ethical and compliance issues in a conversational style, interspersing humorous reference and quotations from famous authors.  There is a discussion of these issues at each stage of the sales process, including prospecting, recommending a policy to the client, rebating and replacement, and self-disclosure. 

This book offers hundreds of tips on handling your job more effectively and avoiding burnout, while offering secrets of effective email, current and potential uses of the internet, and the best ways to handle voicemail.

With wit and humor, you’ll learn the pitfalls of claims adjusting and how to handle potentially devastating situations.  From bad hires to natural disasters, this step-by-step solutions guide will entertain you while you learn.