Your Shopping cart is empty.

Shipping notice:

Due to the Thanksgiving Holiday orders placed after 11:00 AM EST on Wednesday November 26th  will not be processed until Monday, December 1st.

 

Service First!

SKU: 4430000

Be the first to review this product

Availability: IN STOCK

$73.00

Quick Overview

Service First! offers proven tips on enhancing the skills of insurance service personnel.  Leading expert Karen Flaherty charts a clear path to improved service and success by addressing the most common issues face today.

Service First!

Look Inside The Book

Service First! offers proven tips on enhancing the skills of insurance service personnel.  Leading expert Karen Flaherty charts a clear path to improved service and success by addressing the three most common issues face today:
- Helping CSRs become productive and effective in a minimal amount of time
- The responsibility of agency managers and supervisors to provide training
- Teaching CSRs the importance of Errors and Omissions awareness

 ISBN
9780872183780
 Page Count
267
 Publication Date
Jun 1, 1999
 Author
Karen Flaherty