Personal Lines

Service First! offers proven tips on enhancing the skills of insurance service personnel.  Leading expert Karen Flaherty charts a clear path to improved service and success by addressing the most common issues face today.

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This book offers hundreds of tips on handling your job more effectively and avoiding burnout, while offering secrets of effective email, current and potential uses of the internet, and the best ways to handle voicemail.

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Learn how umbrella policies work and interact with underlying homeowners and auto insurance, along with comparisons of various forms of policies. Not all umbrella policies are the same - they differ in coverage, definitions, scope and features. Although Insurance Services Office (ISO) and American Association of Insurance Services (AAIS) have developed umbrella policies, most insurers file and use their own forms. Therefore, it is important to have a basic knowledge of umbrella features and benefits so that insurance professionals can best advise and protect their clients.
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Homeowners Coverage Guide covers the most important aspects, and provides analysis, of the Insurance Services Office Homeowners form. It focuses on the 2011 ISO homeowners coverage form (effective in May 2011) and the 2008 AAIS homeowners forms.

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Straightforward interpretation and insightful analysis of the latest ISO Personal Auto Policy. Clear, straightforward interpretation and insightful analysis reflecting the 2005 edition of the ISO Personal Auto Policy. Learn More

This book reviews the licensing and surplus lines laws for the fifty states, the District of Columbia, and territories and possessions. This book includes a summary of: licensing requirements for resident and nonresident insurance professionals, continuing education, cancellation of appointments, risk retention and purchasing groups, and commissions and fees. Learn More

Cancellation & Nonrenewal clearly outlines how insurers can legally terminate insurance policies in all 50 states and the District of Columbia, delivering completely current guidance on cancellation of both standard property and casualty insurance policies. State-by-state differences are examined in detail on a line-of-business basis.

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FC&S Legal is a unique one-stop information center designed specifically for insurance law professionals and containing insurance policy interpretation never before available to the legal community. FC&S Legal is a must-have for any attorney practicing insurance coverage law.

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Together, these vital resources give you:

• Fast access to the licensing and surplus lines laws for all fifty states
  
• All the information you need to effectively and correctly manage the cancellation and nonrenewal process
  
• The must-have answers you need to handle issues in these fundamental areas
  

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